4 / 5 13 reviews

Who Uses This Software?

Results helps organizations of all sizes streamline their operations, improve efficiency and increase their performance.

Average Ratings

13 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Options: monthly billing
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Results Software
  • Founded 2002

About This Software

ResultsCRM connects all departments together, becoming your one-stop-shop for accessing company information. The award-winning product enables companies to build amazing business relationships, automate processes, grow sales, improve service, manage projects, and control billing. Built-in integrations automate information sharing between applications such as QuickBooks, Outlook, Constant Contact and more!

  • Billing & Invoicing
  • CRM
  • Call Logging
  • Campaign Management
  • Cataloging / Categorization
  • Channel Management
  • Contact Management
  • Customer Service Analytics
  • Customer Support
  • Customer Support Tracking
  • Customer Survey Creation
  • Document Management
  • Email Marketing
  • Email Response Control
  • Employee Management
  • FAQ
  • Financial Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Management
  • Lead Management
  • Lead Scoring
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Project Management
  • Purchasing
  • Quotes / Proposals
  • Referral Tracking
  • Request Escalation
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Search
  • Self Service Portal
  • Subscription Services
  • Survey Management
  • Territory Management
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Workflow Management
  • XML / RSS

ResultsCRM Latest Reviews

Automatically translated. Show original review

Robust CRM and amazing customer support!

4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process.

Pros: I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence!

Cons: I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.

Automatically translated. Show original review

Results CRM Delivers Big Results for The Yard Ramp Guy

4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Pros: I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.

Cons: I have nothing bad to say about using the product nor working with all of this vendor's personnel.