4 / 5 33 reviews

Who Uses This Software?

Worldwide, Mitrefinch Ltd serves over 4000 clients from all business sectors and industries, varying in size from 100 employees to many thousands.

Average Ratings

33 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Mitrefinch
  • Founded 2004

About This Software

This is Time and Attendance made easy. With limitless insight and reporting, this inspiring solution empowers you to actively take charge of the countless elements that combine to affect productivity. Software so reliable you can set your watch by it. Weve built our solutions around you weve considered every element of usability and functionality so that you can enjoy the best experience. Our team can access the software through desktop, mobile or tablet. Cloud, on-site or hybrid.

  • Absence Management
  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Budgeting & Forecasting
  • Calendar Management
  • Call In
  • Card Swipe
  • Contractor Management
  • Employee Lifecycle Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Flextime Tracking
  • Hourly Employee Tracking
  • Labor Projection
  • Mobile
  • Online
  • Overtime Tracking
  • Performance Appraisal
  • Project Time Tracking
  • Recruiting Management
  • Salaried Employee Tracking
  • Scheduling
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media
  • Time & Attendance
  • Timesheets
  • Vacation / Leave Tracking
  • Variable Workforce
  • Workstation Tracking

Mitrefinch Latest Reviews

Automatically translated. Show original review

ALWAYS great customer support!

4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Pros: I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone! 5 STARS!

Cons: I wish there was additional functionality in the custom reports as we've had trouble at times pulling the information we need. We have always found a work around but it would be nice if reports had additional capabilities or options. For example, when I am looking to pull the remaining balance of vacation for a specific time range. This could not be done. The work around was having to pull it on the specific date. However if we were looking for a specific range from the past this could not be done.

Automatically translated. Show original review

Hamilton Police, Ontario, Canada: Experience with Mitrefinch TMS

4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hamilton Police Service was looking for a product that encompassed Manager and Employee web self-service for scheduling and tracking attendance. The product also had to interact with our payroll (Oracle/PeopleSoft) and other necessary applications. Mitrefinch was chosen for its features and price point. This product was able to handle over 100 shift schedule rotations to accommodate our departments. Support has greatly improved in the last year as extra staff was added to the Canadian market. They have always been there in a timely fashion for the few urgent issues we have faced. The software runs in a standard Microsoft environment. No special software was required. All clients use Internet Explorer browser to access the application.

Cons: Documentation of the software is too many releases behind. The report writer is very capable but lacks features expected in today's reporting tools. However, it has never crashed and is very reliable.